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Returns Policy

We offer a 7 day 'No quibble' money back guarantee, however the following terms do apply.

• We must either receive or have notice of the goods being returned within 7 days of delivery.

• Returned goods must be in perfect condition and original packaging. Goods that do not comply with this may not be returned.

• You are strongly advised to send your package by recorded delivery, registered post or courier and to maintain sufficient insurance to cover the value of the goods. You are advised to package the product adequately as we cannot accept liability for any damage incurred during transit.

• Postage and wrapping charges cannot be refunded unless the product was returned because of an error made by or if the product was faulty.

• Your statutory rights are not affected.

• Any item being returned after our 7 day 'No quibble' guarantee may be rejected or incurr a 20% restocking charge.

 

To return any goods please send them to


Parcllwyd
Ponthirwaun
Cardigan
Ceredigion
SA43 2RJ

 

If you would like to know the status on a return please contact us by emailing or phone us on +44 (0)1239 683 175 (Calls are charged at normal national rate).